How To RenewYour Fidelity Fund Certificate

Private Property South Africa

Your Fidelity Fund Certificate (FFC) is valid from 1 January of a year until 31 December of the same year. You are required to renew your FFC by no later than 31 October every year for the following year. Also take note of the late renewal penalty that is applicable if your renewal application is received after this date.

According to the EAAB’s website, the steps to renew are as follows:

  • In order to register online you will need your “My EAAB Account” logon details. If you have never been issued with a logon, please:

  • Click on “New Estate Agents” only if you are new to the industry and have therefore never been issued with a FFC.

  • Click on “Existing Estate Agents” only if you are currently registered with the EAAB and have been in possession of a valid FFC.

  • In the “Registration” page, complete all fields accurately and in full for the information required and then click on the “Register” tab. For example:

  • First name & surname

  • Call number

  • ID number

  • Email address

  • Estate agent PIN (the unique seven-digit alphanumeric code available from your employer

You will then receive an email containing your logon and password details, which you will use to log on to the “My EAAB Account”. On this tab, use the email address that you registered with and the password received via email

  • Once you have logged in, you need to:

  • Complete the rest of the application form for your FFC

  • Attach or fax only the correct supporting documents to the EAAB via the “Web Upload” page

Once the payment section has been completed, your information has been verified and your application submitted, you will receive a payment confirmation via SMS and email.

  • Make the required payments using the banking details on the SMS or email.

Once the certificate has been issued, you will receive a notification with your new FFC number.

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