All Your Standard Bank Bank Property Questions Answered
What is EasySell?
EasySell is a product created to assist a seller who has a bond with Standard Bank to sell his / her property
On what grounds does Standard Bank EasySell accept/reject an offer?
An offer will only be accepted once an offer to purchase has been completed and accepted by the Seller. Standard Bank can’t accept offers on behalf of a seller.
Who do I contact to make an offer?
The property is allocated to one of EasySell’s panel estate agencies on a sole mandate for 60 days. The allocated estate agent’s details will appear on the listing.
If there are no details displayed, you can contact the EasySell fulfilment centre on 0860 007 724. They will obtain your details and send it to one of our panel agents.
If I make an online offer, what happens to the offer?
The offer lead will be send via email to the allocated estate agent. The agent will make contact with the prospective buyer to view the property and do a formal offer to purchase to present to the seller.
I made an online offer higher than the previous offers, why is my offer not accepted?
It could be that there is an offer in progress and presented to the Seller. This offer has not been uploaded as yet and could result in your offer to be rejected.
Why can’t Standard Bank give me the Seller’s contact details?
By law, our customer information is confidential and only available as per agreement to our panel agents.
I am an agent that is not on your panel, can I sell these properties?
Unfortunately we can only dispose of these properties through our panel agents that are linked to a service level agreement.
How can we as agents join your panel?
The panel of estate agents is currently closed, and we will only review the panel in 2019.
Once the Seller signed an offer to purchase, can the bank still decline the offer?
Yes, the offer can be rejected by Standard Bank due to various factors like suspensive conditions, errors in the document etc.
What happens to my offer if there is a transaction in progress?
When there is a transaction in progress, it means a fully signed offer to purchase has been accepted by the bank and the transferring attorneys instructed. We can’t accept any other offers at this stage as there is a legal and binding sale in progress.
What happens when I make an offer on an EasySell property?
- The lead is send to the allocated estate agent to make contact with you.
- You can also contact the estate agent.
- The estate agent will arrange for the viewing of the property.
- If you are still interested, an offer will be done and presented to the owner.
- Once the owner has accepted the offer, the estate agent will submit the offer to the bank for approval.
- Once the bank has approved the offer to purchase, we will instruct one of our panel attorneys to commence with the transfer of the property.
Arranging for bond finance
The Estate agent can give your details to a bond originator or you can apply in the Branch Bank. We approve home loans up to 100% according to our lending criteria. The originator/agent need to inform Standard Bank per email – easysellfinance@standardbank.co.za – the application number of the new bond application. The EasySell division will make a note on our system to advise it is an EasySell transaction and the same attorney as the transfer need to be appointed. No changes can be made after grant and the discount will be forfeited.
How do I qualify for the discount on transfer and bond fees?
The discount only applies if the appointed transferring attorney is used and the same attorney is attending to the bond. If any other attorney is used (as an exception) no discount will apply.
On transactions where there is a bond the following will apply:
50% discount on both transfer fees and bond fees provided EasySell has been informed prior to grant to make a note on who the bond attorney should be.