Q&A with Michelle Dickens from the Tenant Profile Network.
The Rental Housing Tribunal has the authority of the Magistrates court. So when a tenant or landlord approached the Rental Housing Tribunal its a free service and initially the tribunal will try and mediate the problem and if they are unsuccessful, they will then make a ruling.
The limitation of the Rental Housing Tribunal is they don't have the authority to issue an eviction order. So they can go the whole process with a landlord and a non-paying tenant and they can demand that the tenant pays the rent, but if the tenant fails to pay and fails to vacate the property, the landlord still needs to go to the Magistrate or the High Court and get an eviction order.